The following is a simplified version of our Wholesale Terms and Conditions. If you have any questions or require clarification, please e-mail your wholesale point of contact for more information.
Wholesale Eligibility and Acceptance
You are welcome to access our wholesale pricing and terms upon receipt of a Stockist Code. This Code will allow you to place orders on bluish.ca as a stockist according to wholesale prices. Upon placing your first order and application of the Stockist Code, you are accepting all of the terms described hereunder, whereby 'you' are also the 'intended recipient' representing the 'stockist' or 'retailer'.
The product selection and Minimum Order Quantity by product is stated in the Catalogue you've received. The descriptions and prices of the products in the Catalogue are subject to change without notice. If any of the product details have changed, you would be notified at the time you place your order. If any of the products are not available within the typical Shipping Window, you would be notified as soon as your order is received along with an estimated restocking date (if applicable).
Payment is due upon receipt of the invoice. Your order will be prepared and shipped after the invoice has been paid in full. When you place your order, you're welcome to select the shipping service you prefer. The shipping fee charged at the time of order will be reduced from the invoice for payment. The preferred payment method is e-transfer. If this is not possible, other acceptable payment methods include Paypal and select major credit cards, and a 3-5% transaction fee will be added to the invoice total.
Suggested Retail Price
We strongly recommend that you use the Suggested Retail Price (stated by product in the Catalogue) as the regular price. We do our best to ensure an appropriate retail markup.
Shipping fees are excluded from the product prices stated in the Catalogue. Upon receiving your order, we would calculate the actual shipping amount according to the shipping service you have selected with your order, and include the amount on the invoice. Our typical Shipping Window on wholesale orders is about a week from the time the invoice is paid in full. If we're unable to meet our Shipping Window, we would notify you as soon as possible. Actual delivery times would range by destination. The successful delivery of the order and delivery times once the order has been dispatched is the responsibility of the courier.
Returns and Defects
Please inspect all products immediately upon arrival. If you identify any significant damage or defect, please contact us within 7 days of receipt. We would investigate the incident with you, explore solutions, and agree on the optimal course of action (i.e. replacement, markdown, etc.).
All discounts/rewards/promotions applicable to our retail sales are not applicable to wholesale. In general, unless otherwise indicated and under specific circumstances, current wholesale prices apply and no further discounts are available.
Confidentiality and Use
The Catalogue we've shared with you is intended to be used solely by the recipient for wholesale purchasing, which includes information on our product selection and pricing, etc. for the purpose of resale via the stockist's exclusive online and/or brick-and-mortar store(s). The Catalogue shall not be used by anyone other than the intended recipient, and the products and pricing described in the Catalogue are not applicable for any other purpose, such as: personal use, retail sale, third party resale, or resale via shared market platforms (e.g. Amazon, EBay, Etsy, etc.).